FAQ

 

Can I shop in-person?

Yes, we are open everyday from 9AM - 4PM. Located near the Los Angeles Chinatown Plaza.

What are the guidelines to enter the shop?

We ask all customers to be mindful of our petite shop space. We have a limit of 5~8 people at a time for the best customer experience.

Can I still order online and pick-up?

Yes, in-store pick-up is available! Our small team is lovingly packing and preparing orders within 2–5 business days.

There will be a delivery option to 'PICKUP' from the shop when you checkout. 

• Pick-up orders are usually ready within 2–5 business days.
• We’ll send you a “Ready for Pick-Up” email as soon as your order is waiting for you. Please wait for that message before visiting.

I'm an artist/have a brand and think I would be a great fit with your store.  How do I reach you?

We are always open to working with new artists/brands. Please keep in mind as we are a small shop we curate our selections with a certain aesthetic. Feel free to email us at hello@paperplant.co!