FAQ

Can I shop in-person?

Yes, we are open everyday from 9AM - 4PM. Located near the Los Angeles Chinatown Plaza.

What are the guidelines to enter the shop?

We ask all customers to be mindful of our petite shop space. We have a limit of 5 people at a time for the best customer experience.

Can I still order online and pick-up?

Yes, in-store pick-up is available!

There will be a delivery option to 'PICKUP' from the shop when you checkout. 

Once the order is fulfilled you will receive an email notification. Orders can be picked up during listed above operational retail store hours.

Typically, pick up orders will be processed and fulfilled within the same day. 

I'm an artist/have a brand and think I would be a great fit with your store.  How do I reach you?

We are always open to working with new artists/brands. Please keep in mind, as we are a small shop we curate our selections with a certain aesthetic. Feel free to email us at hello@paperplant.co!